Privacy Policy
Introduction
At THEVPN, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our decentralized VPN service, website, and related applications.
By accessing or using our service, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Account Information: When you create an account, we may collect your email address, cryptocurrency wallet address, and payment information.
- Usage Data: We collect anonymized data about how you use our service, including connection timestamps, bandwidth usage, and device information.
- Technical Data: This includes your IP address (which is anonymized), device type, operating system, and browser type.
- Communications: If you contact our support team, we may keep records of that correspondence.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our VPN service
- Processing transactions and distributing ERA tokens
- Improving and optimizing our service
- Communicating with you about updates and new features
- Protecting against fraudulent or unauthorized activity
- Complying with legal obligations
Our No-Logs Policy
As a decentralized VPN service built on blockchain technology, we are committed to maintaining a strict no-logs policy. We do not monitor, record, or store logs of your internet activities while using our service. We do not track the websites you visit, the content you access, or your DNS queries. The minimal usage data we collect is anonymized and cannot be tied to your identity.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share certain anonymized and aggregated information with:
- Service providers who assist us in operating our website and providing our services
- Blockchain network participants, as necessary for transaction verification
- Law enforcement agencies, if required by law
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to erasure ("right to be forgotten")
- The right to restrict processing of your information
- The right to data portability
- The right to object to processing of your information
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@thevpn.org.
Last Updated: March 21, 2025